Support -

Support

Questions? Comments? Suggestions? You've come to the right place.

We sincerely hope that you enjoy using our software. Please let us know if you have any insights on how we can improve our products or just make the world a happier place to live.

Known Issues

1) After you upgrade, you must re-choose your tide station in order to view the tide station location on the external map. This is because the station names have changed to include the state which avoids the problem where two stations have the same name in different states.

2) Viewing tides on dates with different "daylight savings" than the current date result in a display error for the time as shown in the top left. Daylight savings time changes on Nov 1st.

Version 2.3 Status

Version 2.3 is now available (9-26-2009)

The biggest plus for version 2.3 is the ability to grab tide graphs and view them later when you no longer have an internet connection. It also helps make the app faster for when you check the same tide graph multiple times in one day because it doesn't have to grab it again.

Another nice feature is the horizontal view. You can tilt the iPhone/iPod Touch and view a larger graph.

Tide graph works on versions 2.0 and up. It has been extensively tested on version 3.0 and 3.1. If you have any problems, just reinstall the app and you should be fine. I have found that about 1% of all downloaded apps fail for some reason. So, please reinstall before you write a negative comment saying that the latest version doesn't work.

Need Your Help

If you like Tide Graph, go to a good comment that you agree with and click the option in itunes that says you find a comment useful. This will help show that comment at the top of the list and encourage other people to download the app. The more downloads, the more features I am likely to add in the future. So, please help support the application by rating it and clicking on other useful ratings.